Introduction
FYOLIFE
respect the privacy of the visitors to this web site and any co-branded,
mirrored, or successor sites (the "Web site") and are committed to
protecting their privacy. FYOLIFE has established this Privacy Policy Statement
to inform you of our policies and practices regarding how we collect personal
identifiable information from you, how we use and disclose it, and your rights
with respect to such information. By using this Web site, you acknowledge and
agree to the terms and conditions of this FYOLIFE Privacy Policy Statement
("Privacy Policy"). If you do not agree to these terms and
conditions, please do not use this Web site.
We reserve the right to change or
modify our privacy practices that are described herein from time to time simply
by posting a revised Privacy Policy on this Web site. Any such change shall be
effective immediately upon posting of the revised Privacy Policy on this Web
site. We reserve the right to make the revised or changed Privacy Policy
effective for information we already have about you, as well as any information
we receive in the future. We encourage you to refer to this Privacy Policy on
an ongoing basis so that you understand our current privacy practices.
Privacy
Policy
Like many Web sites, we gather
information about how visitors use this Web site. In general, you can visit
many of the web pages on this Web site without telling us who you are or
revealing any personal information about yourself. We, however, may track your
Internet Protocol (IP) address and other anonymous information from your web
browser for trends and statistics (including, but not limited to, browser
version, pages requested and pages visited), but you will remain anonymous
unless you provide us with personal information during your visit to this Web
site or during an earlier or subsequent visit and we are able to link your IP
address between your current visit and one of these other visits.
We also work with service providers
who use tracking technologies to serve ads across the Internet or track email
communication response rates on our behalf. These companies may collect
personal information about your visits to this Web site and your interaction
with our communications, including advertising.
In addition to anonymous information,
we also collect personal information from you at this Web site when you
voluntarily submit it to us. We request personal information from you (which
may include your name, address, telephone number, email address, gender, year
of birth, and when necessary, credit card information) when you:
* Complete a
registration, survey, application or other form;
* Purchase a
product or service from us or from one of our vendors, suppliers or other
agents;
* Sign-up to
receive email newsletters or other correspondence;
* Participate in a
promotion, contest, sweepstakes or similar promotional activity;
* Submit materials
to our Web site;
* Request a
catalog or other materials from us; and/or
* Request e-mail,
fax, mail, or telephone support or services.
We also collect information about
your activities on and through this Web site from our third party business
partners, suppliers, vendors and other agents.
You may choose not to provide us with any personal information. In such event,
you can still access and use many portions of this Web site; however, you will
not be able to access and use those portions of this Web site or the services
available on or through this Web site that require your personal information.
Using
Information
We may use the information we collect
to:
* Customize and/or
personalize your communications, surfing, viewing and/or shopping experience;
* Better respond
to your customer service inquiries;
* Communicate with
you about your purchase, account information, or customer service needs;
* Communicate with
you about our products and events, and for other promotional purposes;
* Improve our
business;
* Administer
contests, promotions, surveys or other Web site features;
* Provide
technical support to you; and
* Perform any
other lawful acts except for those acts expressly prohibited by the terms and
conditions set forth herein.
Sharing
Information
Except as expressly set forth herein,
we do not loan, give away, sell, distribute or rent your personal information
to any third party.
We will disclose your personal
information to third parties if you have previously consented to such
disclosures and in special circumstances, including, but not limited to, the
sale of FYOLIFE; the due diligence in connection with a potential sale of
FYOLIFE; any bankruptcy, insolvency or liquidation of FYOLIFE, or in other
similar circumstances.
For the purpose of operating our
business and providing you with certain services and products and to process
your purchases, shipments and payments, we may disclose your personal
information to one or more of our business partners, distributors, suppliers,
affiliates, service providers or other third parties who are assisting FYOLIFE
in performing such services. Without limiting the foregoing, these third
parties may provide FYOLIFE with credit card processing, shipping, data management, email distribution, live text chat, email
response, market research, information analysis, and promotions management
services. We provide such parties with the personal information they need to
perform their respective services and we use commercially reasonable efforts to
require them to safeguard your personal information and limit their use of it.
We also may provide your personal
information to other FYOLIFE-affiliated companies (including, but not limited
to, affiliates, subsidiaries and our parent companies) who may use your
personal information for any legal purposes whatsoever.
We also may disclose personal
information about you upon request by the government; in response to a court
order; when required by law or when we believe in good faith is required by
law; to enforce our Privacy Policy, terms and conditions or other agreements on
this Web site; upon your request; or to contact, identify or bring legal action
against someone who may be causing injury to or interference with our or
others' rights or property, including but not limited to claims for
infringement of intellectual property, invasion of privacy, or situations
involving potential threats to the physical safety of any person. We may also
share information with companies assisting in fraud protection or investigation.
We do not provide information to these agencies or companies for marketing
purposes.
We may also provide aggregated,
non-personally identifiable information to third parties for any legal purposes
whatsoever.
We may also provide aggregated, non-personally
identifiable information to third parties for any legal purposes whatsoever.
Protecting
Your Information
We use commercially reasonable
efforts to safeguard and secure your personal information while stored on our
computer systems. We use a variety of industry standard security measures,
including encryption and authentication tools, to maintain the confidentiality
of your personal information. Your personal information is stored behind
industry standard firewalls and is only accessible by a limited number of
persons who are authorized to access such systems, and are required to keep the
information confidential. Regardless of these efforts by us, no system
connected to the internet can be guaranteed to be 100%
secure.
We use commercially reasonable
efforts to safeguard and secure the transmission of your personal information
from your computer to our computers. When you place orders or access your
personal information, we offer the use of a secure server. To the extent you
select the secure server method and your browser supports such functionality,
all credit card information you supply is transmitted via Secure Socket Layer
(SSL) technology. Regardless of these efforts by us, no data transmission over
the public Internet can be guaranteed to be 100% secure.
To help protect your computer and
personal information, make sure you have current anti-virus and firewall
software installed on your computer and update such software on a regular
basis. Also, please review your credit card statement carefully and verify that
all transactions are authorized and report any discrepancies immediately to
your credit card company.
Cookies
This Web site uses cookies. A cookie
is a small, removable data file that is stored by your web browser on your computer.
Cookies allow you to place an order on this Web site and allow us to enhance,
facilitate and personalize your online surfing and shopping experience. For
example, we use cookies to:
* Recognize you
when you return to this Web site;
* Present relevant
content to you when you visit this Web site;
* Analyze visitor
behavior; and
* Facilitate other
similar type of activities.
You can choose to have your computer
warn you each time a cookie is being sent or you can choose to turn off all
cookies. You do this through your web browser settings. If you turn cookies
off, you won't have access to many features that make your visit to this Web
site more efficient and enjoyable, and in some cases, some of our services will
not function or will function with limited capability.
Children's
Online Privacy
You must be 13 years and older
to register to use the FYOLIFE website. As a result, FYOLIFE does not
specifically collect information about children. If we learn that FYOLIFE has
collected information from a child under the age of 13, we will delete that
information as quickly as possible. We recommend that minors between the ages
of 13 and 18 ask and receive their parents' permission before using FYOLIFE or
sending information about themselves or anyone else over the Internet.
It is possible that by fraud,
deception or error, we may receive information pertaining to children under the
age of 18. If we are notified of this, as soon as we verify the information, we
will immediately obtain parental consent or otherwise delete the information
from our servers. If you want to notify us of our receipt of personal
information belonging to a child under the age of 18, please do so at
support@FYOLIFE.com.
Email Marketing Practices
We adhere to
the highest standards in our email marketing practices. When you choose to
opt-into our email communications and submit your email address to us, we will
send you an email requesting your confirmation. If you do not click on the
confirmation link in the email, you will not be registered to receive our
emails. This protects your inbox from unwanted emails should someone else
provide your email address, or should you change your mind.
Chat
Rooms and Forums
This Web site may now or in the
future include web logs (i.e., blogs), chat rooms, post-it boards, forums,
message boards, and/or news groups. Any information that is disclosed in these
areas becomes public information to the users of FYOLIFE. You should exercise
caution before disclosing your personal information via these public venues,
which you do at your own risk. If you do so, you may receive, among other
things, unsolicited emails or "spam" from others. FYOLIFE cannot
safeguard the privacy of personal information that is disclosed online in this
manner.
Other
Web sites
When browsing this Web site, you may
be directed to other Web sites that are beyond our control. These other Web
sites may use cookies and pixel tags, collect data, or solicit personal
information. Even though FYOLIFE may be affiliated with these Web sites, we
have no control over them or how they collect, distribute or otherwise use your
personal information or how they safeguard and secure your personal
information. FYOLIFE is not responsible or liable for the conduct, policies or
actions of the owners of such Web sites or the content displayed on these Web
sites. These Web sites are linked to this Web site only for your convenience
and you access them at your own risk.
Unsubscribing,
Removing or Modifying Your Information
We
want to communicate with you only if you want to hear from us.
To
modify or delete any or all of the personal information you have provided to
us, please login and update your profile.
You
may unsubscribe from receiving emails, and other correspondence from us
including, but not limited to, faxes and U.S. postal service mail, at any time
by using the link, or by contacting us using the information, included at the
bottom of each email communication. You may also unsubscribe by sending us an
email at support@FYOLIFE.com.
In
some limited circumstances, such as to resolve disputes, troubleshoot problems
and enforce our Terms of Use Agreement, we may retain in our files information
you have requested to remove. Further, your personal information is never
completely removed from our databases due to technical constraints and the fact
that we back up our systems. Therefore, you should not expect that all of your
personal information will be completely removed from our
databases in response to your requests.
We
reserve the right to send you certain communications related to this Web site
that are considered part of your account, such as technical alerts, without
offering you the opportunity to opt out of receiving them.
Terms
and Conditions of Use
FYOLIFE has a Terms and Conditions of Use Agreement that sets forth the terms
and conditions under which we provide products, services and information to you
from this Web site, and your use of, and access to, this Web site. It is your
responsibility to read, understand and comply with the terms and conditions set
forth therein.